Frequently Asked Questions

Fuel for Pages

I can't open any of the designs. What should I do?
To open the templates you need to have the latest version of Pages application installed.
Pages for Mac
Pages for iOS

"The file "filename" couldn't be opened because it isn't in the correct format. The file might be corrupted, truncated, or in an unexpected format."
To open the templates you need to have the latest version of Pages application installed.
Pages for Mac
Pages for iOS

Fuel for MS Word

I can't open any of the designs. What should I do?
To open the templates you need to have the Microsoft Office installed.

Fuel for Keynote

I can't open any of the designs or the file is damaged. What should I do?
To open the templates you need to have the latest version of Keynote application installed.
You can get Keynote here:
Keynote for Mac
Keynote for iOS

Fuel for MS PowerPoint

I can't open any of the designs. What should I do?
To open the templates you need to have the Microsoft Office installed.

If you haven't found your answer here, feel free to contact us.

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